Bug: Drag & drop breaks scrolling

[gldx03-ux]

Description

la pantalla muestra un problema de que no muestra desplazamiento con el mouse ni con el teclado después de mover archivos a otra ventana, no hay forma de corregirlo a menos de que cambie la visualización de iconos

Steps To Reproduce

activar diseño/ cuadricula
seleccinar archivos
mover a otra ventana

Files Version

4.0.11.0

Windows Version

10.0.19045.6466

User ID

c0ab7b73-9c10-4e0f-9545-0dac61fa9cf3

Log File

debug.log

[yaira2]

Thank you for the report, while the steps to reproduce this sound a little different, can you confirm if it's the same issue described in #17794?

[gldx03-ux]

It's similar; I've found that the problem occurs when I move items from one window to another, but not always. It's more common when there are multiple files; the scrolling gets stuck. You cannot scroll using either the keyboard (cursor keys) or the mouse wheel. I found a temporary solution: changing the icon display mode. El mar, 18 de nov de 2025, 6:57 p. m., Yair ***@***.***> escribió:

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*yaira2* left a comment (files-community/Files#17873) <#17873 (comment)> Thank you for the report, while the steps to reproduce this sound a little different, can you confirm if it's the same issue described in #17794 <#17794>? — Reply to this email directly, view it on GitHub <#17873 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/B2JB6FEXE7WCMOOQ77PRP7335OW6DAVCNFSM6AAAAACMJWXSBSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTKNBZHE2DGNBSGQ> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[yaira2]

Does it only occur with the Grid Layout, or can you also reproduce it with the Details Layout?

[Josh65-2201]

@gldx03-ux Can you answer the above question

[gldx03-ux]

En los dos casos me sucede igual

[DZAladan]

I can confirm the issue.

I use dual monitors: one above and another below; I usually upload files on websites by dragging and dropping them directly from Files (when possible) and sometimes the scrolling stops working unless I refresh the Files tab.

I wanted to point out that scrolling while dragging files is kinda finnicky: sometimes works, sometimes doesn't.
It became fairly evident when I attempted to move multiple images inside a folder, to the point I just ended up doing cut and paste because the software just refused to scroll up.

So, I wonder if those two issues might be connected.

UPDATE: I made some dragging attempts. A few times the scrolling froze, but other times it was temporary. I think it might be a performance issue: the software is processing something in background but then it either hangs or gets stuck in a loop it can't come out from (in fact, despite scrolling stops working, files are still interactable).

I wonder if the file size itself might play a role in this.