[BUG] Unraid (7.1.4) Plex (1.41.9) running but cannot login after some time

[farberm]

Is there an existing issue for this?

• I have searched the existing issues

Current Behavior

Plex installs and runs fine but, after less than a day I get a notice that the server is down. This is a new issue and previously for about 8 months no issues with Plex on my Unraid Server. Running version Unraid 7.1.4 and Plex 1.41.9. When I look at the docker app the docker container is running but Plex is not accessible from either inside or outside the LAN. The notice of server down came at 4:47. Here is a copy of the logs.

Expected Behavior

No response

Steps To Reproduce

I have restart unraid server and plex. I have reinstalled docker image. I have deleted and reinstalled preferences.xml file

Environment

- OS: Unraid 7.1.4
- How docker service was installed: Thru unraid

CPU architecture

arm64

Docker creation

per docker image

Container logs

Request: [192.168.2.253:51334 (Subnet)] GET /media/subscriptions/scheduled (187 live) #57ac Signed-in Token (farxxxx)
Jul 18, 2025 04:46:08.976 [22418124884792] DEBUG - Completed: [192.168.2.253:51328] 200 GET /status/sessions?_m=1752828368 (187 live) #57a7 0ms 292 bytes (pipelined: 1)
Jul 18, 2025 04:46:09.976 [22417818917688] DEBUG - [Req#57ac] 52 threads are waiting on db connections held by threads: 22418070563640,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768
Jul 18, 2025 04:46:11.000 [22417821551416] ERROR - [Req#57ab/Transcode/2e330ff1-aef9-439f-934e-35c5ad58c41e/56cafd1c-cc9c-4ee7-bf36-6f1a31bf9714] [eac3_eae @ 0x14c7d8f076c0] EAE timeout! EAE not running, or wrong folder? Could not read '/run/plex-temp/pms-f4e1754d-5f1a-4f31-b7ee-ee07ef47215d/EasyAudioEncoder/Convert to WAV (to 8ch or less)/2e330ff1-aef9-439f-934e-35c5ad58c41e_1806-0-1983.wav'
Jul 18, 2025 04:46:11.000 [22417821551416] ERROR - [Req#57af/Transcode/2e330ff1-aef9-439f-934e-35c5ad58c41e/56cafd1c-cc9c-4ee7-bf36-6f1a31bf9714] [eac3_eae @ 0x14c7d8f076c0] error reading output: -5 (I/O error)
Jul 18, 2025 04:46:11.000 [22417821551416] ERROR - [Req#57b0/Transcode/2e330ff1-aef9-439f-934e-35c5ad58c41e/56cafd1c-cc9c-4ee7-bf36-6f1a31bf9714] Error while decoding stream #0:1: I/O error
Jul 18, 2025 04:46:13.949 [22417821551416] DEBUG - Request: [192.168.2.253:51358 (Subnet)] GET /media/subscriptions/scheduled (189 live) #57b2 Signed-in Token (farxxxx)
Jul 18, 2025 04:46:13.949 [22417816283960] DEBUG - Request: [192.168.2.253:51344 (Subnet)] GET /status/sessions?_m=1752828373 (189 live) #57ad Signed-in Token (farxxxx)
Jul 18, 2025 04:46:13.949 [22417816283960] DEBUG - [Req#57ad] [Now] Adding 0 sessions.
Jul 18, 2025 04:46:13.949 [22418124884792] DEBUG - Completed: [192.168.2.253:51344] 200 GET /status/sessions?_m=1752828373 (189 live) #57ad 0ms 292 bytes (pipelined: 1)
Jul 18, 2025 04:46:13.981 [22417816283960] DEBUG - Request: [192.168.2.226:50082 (Subnet)] GET /hubs/continueWatching/items?contentDirectoryID=1%2C2 (190 live) #57b3 TLS Page 0-2 GZIP Signed-in Token (farxxxx)
Jul 18, 2025 04:46:14.949 [22417821551416] DEBUG - [Req#57b2] 54 threads are waiting on db connections held by threads: 22418070563640,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768
Jul 18, 2025 04:46:14.981 [22417816283960] DEBUG - [Req#57b3] 54 threads are waiting on db connections held by threads: 22418070563640,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768,22417996499768
Jul 18, 2025 04:50:00.031 [22418124884792] WARN - [CERT] TLS connection from [::ffff:172.17.0.2]:50664 came in with unrecognized plex.direct SNI name '192-168-2-253.09821696635b4735bf3978e2ca6b0557.plex.direct'; using installed plex.direct cert
Jul 18, 2025 04:50:00.033 [22418126994232] DEBUG - CERT: incomplete TLS handshake from [::ffff:172.17.0.2]:50664: stream truncated
Jul 18, 2025 04:55:00.023 [22418126994232] WARN - [CERT] TLS connection from [::ffff:172.17.0.2]:43618 came in with unrecognized plex.di

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