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add guide to incident solutions page
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docs/solutions/incident-management/communicate-internally-and-externally.md

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@@ -27,6 +27,7 @@ In high-pressure moments, clear and timely communication prevents confusion, bui
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- [Setup Incident Manager AI Agent](../../guides/all/setup-incident-manager-ai-agent)
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- [Generate incident updates with AI](../../guides/all/generate-incident-updates-with-ai)
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- [Summarize Zendesk tickets with AI](../../guides/all/generate-zendesk-ticket-summaries-with-ai/)
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- [Orchestrate incident response with AI](../../guides/all/orchestrate-incident-response-with-ai)
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:::tip Over-communicate in a Crisis
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When in doubt, share more. Frequent, clear updates—internally and externally—reduce stress and build trust during incidents.

docs/solutions/incident-management/start-the-incident.md

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Do you have bespoke logic or a more complex workflow around incident creation? Try this:
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- [Automate Incident Workflows](../../actions-and-automations/define-automations)
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- [Automate incident response with AI](../../guides/all/orchestrate-incident-response-with-ai)
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:::tip Review Your Automation Rules
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Automate what matters, but avoid alert fatigue. Regularly review your automation rules to ensure only actionable signals trigger incidents.

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